*Not good when the first thing the waiter says is, " I'll check to see what we are OUT of."   (later)    .......     No Brisket,  must happen often.

*This place was okay.  I am finding that I don't like BBQ places where you need to sit down and order the food.  It ends up costing more and sometimes the food is not that good.  I had a pretty good ham sandwich, the beans were good and the fries were decent.  The service was mediocre.  I ended up paying $13.00 for my meal.  I could buy the same meal at other BBQ places, order at the counter, receive faster service, have a better meal and pay $8-$10.  I like the sauce.  I still buy the KC Masterpiece sauce at the grocery stores but was disappointed in the restaurant.

*The service was slow at 1:30 p.m. with not that many people in the place.  The ribs were way above average.  They were smoked, tender and tasted great.  The BBQ was overpriced and an 18% gratuity was added considering the service was outrageous.  Except for the ribs, I can think of no other reason to return.

*I thought that the service was slow especially since it wasn't even that crowded.  I thought that the turkey and sausage sandwich that I got was inadequate compared to how much I paid for it.  Also, I thought that the turkey meat was dry and that the sauce that they provided wasn't all that good either.

*What separates a BBQ 'restaurant' from a BBQ 'joint'?  The answer: an 18% gratuity for a group.  Masterpiece provides a restaurant experience (it IS on the Plaza after all) complete with warmed, moist towelettes.  I do like the Masterpiece original sauce which is definitely on the sweet side.  I didn't like the fact that they were out of brisket.  The pork on the Carolina sandwich was a little dry, but with the slaw on top plus extra sauce was very tasty.

*Beans were great!  Pork sandwich was good, but way too much sauce.  The meat was tender, but I wonder how it would have tasted without all the sauce.  The service was not so good - very slow, considering we were there after the rush.  Having our orders taken and getting our food - both took way too long. And we were automatically charged an 18% service charge, which I wondered if the wait person had really earned.  Finally, they were out of brisket - unforgivable!

*The food I had was good, not great.  I had the regular small sandwich, one side and a coke.  It came to $11.50.  They have it right with the food.  They just need to re-design the model for service.  We waited a long, long time to be served and then longer to get the checks.  

*It may be a good place to take business folks out for a meal, but not worth the time and money for the food you get.  It seems that all the unnecessary service and staff drive the cost beyond what people will pay for a working guy's lunch.